Privacy Policy

1. Introduction

Welcome to Bized App ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and related services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect information that can identify you, such as:

• Name and contact details (email address, phone number).
• Business information (name, category, location, and operations).
• Authentication data (via Google or Firebase Auth).
• Payment information (processed securely through third-party providers like M-Pesa or Stripe).

2.2 Usage Data

We automatically collect information about how you interact with Bized App, including IP addresses, browser types, device information, and page views.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services.
• Process transactions and send related information.
• Personalize your experience (e.g., tailored business insights).
• Communicate with you regarding updates, security alerts, and support.
• Analyze usage trends to improve our platform.

4. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who help us with hosting, payments, and analytics.
• Business Partners: If you use integrations (e.g., WhatsApp, Courier services), we share necessary data to facilitate those services.
• Legal Compliance: If required by law or to protect our rights.

5. Security

We implement industry-standard security measures, including 256-bit encryption and secure cloud hosting, to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You can manage most of your data directly through your Bized App dashboard.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.